Last updated: March 18, 2025
This Privacy Policy applies to EquiMine d/b/a PropStream (“PropStream”, “We”, “Our”, “Us”). This Privacy Policy explains how we collect, use, and share the personal information that we process through your use of our PropStream mobile application (“App”), on the on propstream.com, including all subdomains, any other websites owned and operated by PropStream that direct the viewer or user to this Privacy Policy (“Websites”), or through your use of our products and services (collectively, the “Sites”). By continuing to use our Sites, you agree to the terms of this Privacy Policy.
1 - What Types of Personal Information Do We Collect?
Information You Give Us. You may give us information by signing up for an online account, entering information through our online forms or surveys, or contacting us by phone or email for information or customer service.
The categories of information include:
The sensitive categories of information include:
Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website.
This includes Log Data, such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means, such as Google Remarketing and Facebook Pixel.
You can control cookies in your browser to enable or disable them. Learn more in our Cookie Policy.
Information We Collect from Third Parties. We collect publicly available information from government records, such as title, lien, court, or similar records. The categories of information collected include:
We also collect information from third party data repositories, such as multiple listing service (MLS) systems and data verification service providers. The categories of information collected include:
If you access our Sites through third parties (e.g., Facebook or Google), or if you share content from our Sites to a third party social media service, the third party service will send us certain information about you if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
2 - How Do We Use Personal Information?
We use your personal information as follows:
3 - How Do We Share Personal Information?
To Our Customers. We may share publicly available information gathered from government records as well as any information gathered from third party data repositories as part of our contractual services to customers.
Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services.
The service providers we use help us to:
Aggregated Data. We may also aggregate or otherwise strip information of all personally identifying characteristics and may share that aggregated, anonymized data with third parties or publish it. This data does not personally identify you and helps us to measure the success of the Services and its features and to improve your experience. We reserve the right to make use of any such aggregated data as we see fit.
Third Party Marketing and Advertising Organizations. We share your website visitor activity, through website cookies, with third party marketing and advertising partners to market our services on our Sites and other websites that you may visit.
Third Party Links and Websites. Our Sites may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
4 - How Do We Respond to ‘Do Not Track’ Signals?
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We recognize or respond to browser-initiated DNT signals which are compatible with our consent management platform and will opt-you out of any non-essential cookies. You can see if your DNT signal was received through our cookie banner or our cookie preferences tool. If your DNT signal was not received, you can still customize your privacy preferences for when you are using our Sites through the cookie banner or the cookie preferences tool. Provided we can identify you as a returning user, we will save this for your future interactions with our Sites. If we are unable to identify you as a returning customer, we will prompt you with a cookie banner when you next navigate to our Sites.
5 - Cookies
To make our Sites and services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another. To learn more, please see our Cookie Policy.
Google Analytics. We may use Google Analytics. We use the information we get from Google Analytics only to improve this site. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.
You may wish to restrict the use of cookies. Please be aware that some of the features of our website may not function correctly if you disable cookies.
Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:
Personalized Advertising. We may also use targeted advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.
6 - Your Privacy Choices
Depending on where you are located and how you interact with us, you may have certain rights relating to your personal information, if granted under applicable laws, which include the right to:
PropStream will not discriminate or retaliate against you for exercising any of your rights.
If you are from the European Economic Area or United Kingdom, you have the right, under certain circumstances, to:
If you are from the European Economic Area, you may also have the right to lodge a complaint with a supervisory authority.
Exercising your privacy choices
If you would like to exercise any of the rights available to you under applicable law, you can either fill out this webform or call us at the following toll-free number (877) 204-9040. Our team will examine your request and respond to you as quickly as possible.
Authorized Agents
Some data protection laws allow individuals to use an authorized agent to submit requests on their behalf through the designated methods set forth above. When permitted by applicable data protection law, we will require the authorized agent to provide us valid evidence demonstrating that they have been authorized by you to act on your behalf. Depending on the evidence provided and your state of residence, we may still need to separately reach out to you to confirm the authorized agent has permission to act on your behalf and to verify your identity in connection with the request.
Verification
To protect the security and confidentiality of your personal information, you may be required to provide more information or submit proof of your identity for these requests to be processed and ensure your right to access the information (or to exercise any of your other rights). This information will be used only for the purposes of verifying your identity, to comply with data protection laws and processing your request. We may not be able to comply with your request if we are unable to confirm your identity or to associate the information you submit in your request with personal information in our possession.
If we are unable to fulfill your request, in whole or in part (such as where we do not control the information), we will notify you. If we received your records from a third-party data repository, we may also direct you to the third party in order to make your request.
Do Not Sell or Share My Personal Information
Residents of certain U.S. states have the right to opt out of the sale or sharing of the consumer’s personal information. To make such a request, please click on the “Your Privacy Choices” link in the footer of this website or submit your request here.
We do not sell or share the personal information of consumers under 16 years of age, nor do we have actual knowledge that we have sold or shared the personal information of consumers under 16 years of age.
Appeal
Depending on your state of residence, if we decline to take action on your privacy rights request, you may have a right to appeal. If you would like to appeal any action with regard to your request, please contact us at privacyinquiry@propstream.com.
Marketing Choices
We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send. You will still continue to receive service-related messages concerning products, services, or subscriptions you have purchased (unless we have indicated otherwise).
7 - Legal Bases for Processing (EEA and UK Individuals)
If you are from the European Economic Area or United Kingdom, our legal bases for collecting and using your Personal Information is as follows:
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.
8 - International Transfers of Data
Any data that you provide to us may be accessed, shared or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).
This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction.
9 - Children’s Privacy
The Sites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
10 - Change of Control
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your personal information.
11 - Security and Data Retention
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, when possible, we use encryption to transfer and store data. We further limit access to this data using access controls and confidentiality commitments.
However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through the Sites, we cannot ensure or warrant the security of any information you transmit to us.
We retain information from or about you for so long as necessary to fulfill the purposes outlined in this Privacy Policy. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
12 - Policy Changes
We may change our Privacy Policy at any time. We encourage you to periodically review this Privacy Policy to ensure you are familiar with the most current version.
13 - Contact Information
If you are a public servant and wish to request that we not disclose your protected information under the New Jersey statute known as “Daniel’s Law,” the Missouri Judicial Privacy Act, the Oklahoma Judicial Privacy Act, or other similar state laws, please email redactionrequest@propstream.com.
If you wish to contact us or have any questions about or complaints in relation to this Privacy Policy, please contact us at:
EquiMine d/b/a PropStream
26457 Rancho Parkway South,
Lake Forest, CA 92630
email: privacyinquiry@propstream.com
For any other questions not related to this Privacy Policy, please contact us at:
Toll-free number: (877) 204-9040
Email: support@propstream.com